Record Support

Record™ works straight out of the box, but if you do need technical assistance our support team are here to help.

Support Plans

All our software includes an unlimited complimentary support for the first year of product ownership. This can be increased with an Extended Support Plan, that continues the support period with the added benefits of free product upgrades.

Click here for more details of our support options.

Find an Answer

Review our frequently asked questions at http://support.ambrit.com/record/faq to find answers to questions about using Record™. Our database of answers is regularly updated.

Ask a Question

To submit a question to our suppost staff please click here or email to support@ambrit.com.

Download Software

Get the latest version of Record™ from our web site at http://www.ambrit.com/record/download. Maintenance releases are freely available to all customers. Customers with a support contract can download the latest feature release.

Product Manuals

The electronic manuals that came with Record™ provide detailed instructions to help you use the product effectively. The Record™ product manuals are available in either PDF (readable in Adobe Acrobat) or HTML format:

• Download PDF manual
• View HTML manual

New Feature Request

Got a new idea for a feature that you would like to see in Record? We're always interested in receiving your feedback. Click here to let us know your ideas.